Hey Spin review for UK players (2024)
HeySpin UK casino details
??Casino Name | Hey Spin | ??Payout Percentage | 97.63% |
??Payout Days | 0-1 days | ??Banking Options | Visa, Mastercard + 2 more |
Preview of HeySpin Casino UK
HeySpin Casino review
HeySpin Casino is licensed and regulated by the UK Gambling Commission and offers more than 1,700 games to UK-based players.
This review discusses the pros and cons of this popular online casino, including bonuses, games and more.
One of our favourite things about HeySpin is that you can play games from 46 developers, ensuring there is something for everyone.
Join us as we spotlight HeySpin Casino and consider how it compares to other popular online casinos in the UK.
Pros
- 1,700+ games from 40+ studios
- Exclusive £50 and 100 free spins for new customers when you sign up with our links
- Several slot-focused ongoing promotions
- 9 different secure payment methods supported
Cons
- Bonus winnings capped at £100
- Very limited customer support offered
HeySpin casino bonus offers – exclusive £50 and 100 free spins for new players
Using one of our links, you can access an exclusive HeySpin Casino bonus offer, made up of bonus cash and free spins. When you deposit at least £20, you receive a 100% deposit match bonus of up to £50 and 100 free spins for Starburst. This is a vast improvement on the standard player offer for players who go direct to their site of 100% up to £50 and 100 free spins.
Welcome bonus | 100% bonus up to £50 + 100 free spins |
Bonus code | N/A |
Wagering requirements | 35x |
Min. deposit | £20 |
No deposit bonus | No |
Free spins bonus | Yes |
VIP promos | No |
Other promos | Daily spin frenzy, Drops & Wins, game of the week, sports promotions |
The exclusive HeySpin Casino welcome bonus available via our links is a big improvement on the standardised offer and includes twice as much bonus cash and 4 times as many free spins.
Bear in mind that you will need to make a relatively high minimum deposit of £20 deposit to unlock the bonus and then meet the wagering requirements of 35x. You also only have 21 days to satisfy the wagering requirements, which might not be long enough for some players.
While the welcome package is good, if you’re a slot fan, we highly recommend checking out another exclusive welcome bonus at PlayOJO. Once you create an account and deposit just £10, you will receive 80 free spins for Big Bass Bonanza, with no wagering requirements.
This is a much better value promotion than the current welcome bonus offered, primarily due to the high minimum deposit, high wagering, and win cap of £100.
HeySpin Casino no deposit bonuses & free spins
HeySpin Casino doesn’t currently offer a no-deposit bonus. To access a promotion, you need to make a minimum deposit of at least £20 as a new customer.
As noted above, free spins are available as part of the exclusive welcome package. You will receive a 50 free spins bonus to use on Starburst when you sign up with one of our links.
The free spins are only available for one day and become active once the bonus is added to your account. Wagering requirements of 35x apply, and you can only win up to £100 when playing with bonus spins.
While the bonus is reasonable, the LeoVegas welcome package is bigger, offering £100 in bonus cash and 50 free spins for Big Bass Bonanza.
HeySpin casino bonus codes – do you need them?
At the time of our review, no HeySpin casino bonus code is required to access the welcome bonus. Simply create an account and deposit at least £20, and the free spins and bonus cash will be added to your account.
Games & software – 1,700 games from 46 developers
HeySpin offers a wide selection of online casino games, with more than 1,700 titles currently available. For perspective, this is a similar number of games to other leading casinos in the UK market, including Pub Casino, PlayOJO, and All British Casino.
You can play more than 1,000 slot games from 40+ providers at HeySpin, which is one of the casino’s best features. There are also more than 40 jackpot titles for you to play for big progressive wins, including a range of Jackpot King releases.
The live casino has more than 150 titles, with table games and live gameshows from studios like Evolution, Pragmatic Play, and StakeLogic.
The table below is an overview of the different types of games you will find here:
Game type | Number of games | Popular titles |
---|---|---|
Slots | 1,000+ | Big Bass Secrets of the Golden Lake, Rich Wilde and the Book of Dead, Getaway Gangsters, Dragons of the North, Fire Joker |
Jackpots | 44 | Bankin’ More Bacon, Cash Strike, Lucky Lady, King Kong Cash Even Bigger Bananas Jackpot King, Super Fast Hot Hot, Super Lucky Reels |
Blackjack | 71 (RNG + live) | Blackjack Multihand, Blackjack VIP, Vegas Downtown Blackjack, Vegas Strip Blackjack, Classic Blackjack Gold |
Roulette | 59 (RNG + live) | European Roulette VIP, European Roulette, Instant Roulette, Classic Roulette, American Roulette, 20p Roulette |
Other table games | 25 (RNG + live) | Caribbean Stud Poker, Three Card Poker, First Person Baccarat, Speed Baccarat, Magic Baccarat |
Live dealer games | 150+ | Lightning Roulette First Person, Funky Time, Crazy Time, Infinite Blackjack, Immersive Roulette |
You can enjoy releases from the following list of casino game providers, highlighting the excellent variety of games currently available:
- Evolution Gaming
- NetEnt
- Play'n Go
- Pragmatic Play
- Blueprint Gaming
- Yggdrasil
- QuickSpin
- Red Tiger
- IGT
- Playtech
- Scientific Games
- Greentube
- Betixon
- iSoftbet
- Inspired Gaming
- Bally Wulff
- Booming Games
- RedRake
- Wazdan
- Spinomenal
As you might have guessed from the name of the casino, HeySpin focuses primarily on slots, and there are lots to keep you busy. We were impressed to see that HeySpin is part of Pragmatic Play’s Drops & Wins network, offering you the chance to win a share of up to £2,000,000 in cash prizes every month.
The site’s ongoing promotions are tailored towards slot players. For instance, you can take part in the daily spin frenzy promotion for a chance to win up to 50 free spins for selected slots. We also like the game of the week promotion, which enables you to play a selected title for specific prizes.
Away from slots, the live casino is impressive, with 150+ games and lots of blackjacks, roulette, and baccarat tables for low-budget players and high rollers alike.
You can also enjoy more than 20 Slingo titles here and a couple of scratch games. The absence of keno is a little disappointing, but given that the casino offers more than 1,700 games, there’s enough to keep you entertained.
Payment methods – 9 secure payment options supported
To add funds to your HeySpin Casino account, you can use nine different payment methods. The most popular option is Visa/Mastercard, but note that you can only pay with a debit card in the UK, as the UKGC does not permit credit card deposits.
If you prefer e-wallets, you can deposit via PayPal, AstroPay, MuchBetter, and Skrill, which all support instant, fee-free deposits.
You can also add funds via a traditional or instant bank transfer using Trustly. Finally, Paysafecard deposits are supported, but you cannot withdraw via this method as it’s a pre-paid card.
The minimum deposit here is £10. However, to access the welcome bonus, you must deposit at least £20, so consider this when making your initial deposit.
HeySpin withdrawal times & other transaction details
All payment methods can be used for withdrawals, excluding Paysafecard. You must have a minimum balance of £10 to access the funds in your account. Remember to be mindful of any bonus wagering requirements before accessing your funds.
As part of KYC checks, HeySpin might ask you to provide proof of your ID and address before enabling you to withdraw funds. If required, you can use the document uploader to provide them.
We found that most withdrawals are processed in 0-6 days. E-wallets are the quickest, with most available in 0-3 days, but bank transfers and debit cards take the longest.
If you’re looking for an online casino with faster payout times, head over to PlayOJO, as most withdrawals are available in 1-3 days.
The table below highlights the payment options and terms for your reference:
Payment method | Available on deposits | Min. deposit | Available on withdrawals | Withdrawal time |
---|---|---|---|---|
Visa | ? | £10 | ? | 0-6 days |
Mastercard | ? | £10 | ? | 0-6 days |
Bank Transfer | ? | £10 | ? | 2-6 days |
Trustly | ? | £10 | ? | 0-4 days |
PayPal | ? | £10 | ? | 0-2 days |
AstroPay | ? | £10 | ? | 3 days |
MuchBetter | ? | £10 | ? | 0-2 days |
Skrill | ? | £10 | ? | 0-2 days |
Paysafecard | ? | £10 | ? | N/A |
Safety & security at HeySpin
HeySpin is licensed and regulated by the UK Gambling Commission under license number 39483. This is a must for all casinos operating within the British market and is a non-negotiable as far as we’re concerned.
To keep your data safe while playing at this casino, Heyspin utilises site-wide SSL encryption and the latest firewalls. Therefore, you can be assured that your personal and financial information is safe from would-be cybercriminals.
All games (except some live dealer titles) use Random Number Generators (RNG) to determine the outcome of each betting round. Though HeySpin doesn’t disclose which authority checks its games, it does stipulate that the RNGs are independently tested and audited for fairness.
In writing this review, we read through message boards and independent review sites and noticed no significant red flags.
So, if you’re looking for a legitimate, licensed online casino to play in the UK, HeySpin is worth considering.
HeySpin Casino mobile gaming – HTML5 slots for optimised mobile gameplay
HeySpin Casino doesn’t have a dedicated mobile app for iOS or Android, but this doesn’t mean you can’t play on the go.
We tested the site on smartphones and tablets and found it to be equally impressive as on a computer. The layout is slightly different, but you can play slots, RNG table games, and live dealer titles directly on your phone without downloading an app.
Because nearly all the games have been made with HTML5 technology they adapt to your screen size.
If you want to play slots on a native iOS or Android app, PlayOJO and LeoVegas have brilliant mobile casino apps.
While we would like to see HeySpin offer a native app soon, you can still enjoy this casino’s brilliant games on your mobile device without compromising on gameplay quality.
Customer support – only email support available
We feel that customer support is limited and needs to be improved to meet the standards of other popular casinos, such as All British and Pub Casino, which both offer excellent multi-channel customer support.
If you have any issues while playing at HeySpin Casino, you can get in touch via the support form on the casino’s “Help” page. Heyspin does not provide a specific email address to reach out to.
While writing our review, we found the casino’s response time to be reasonably quick – we got a reply to our question within two hours of submitting the form.
It is helpful that you can use the dedicated document uploader if you are required to provide proof of ID or address as part of the casino’s KYC requirements. You can also read through a detailed FAQs page for more information that can help you solve a range of complaints or issues.
Ultimately, we were surprised and disappointed to find that no live chat was provided and no phone support was available.
Live chat | N/A |
Via contact form | |
Phone number | N/A |
Other channels | N/A |
Ease of use – easily search for your favourite games
You shouldn’t experience any navigation issues while playing at HeySpin Casino. The search bar at the top of the screen is helpful, and it means you can easily find the game you want to play.
However, we think that the platform could better categorise its games. Currently, there are only tabs for new games, slots, jackpots, and Drops & Wins. If you want to find RNG table games, Slingo, live dealer games, and poker titles, you have to use the search tab.
For important information relating to licensing, responsible gambling, and banking, scroll down to the bottom of the casino’s homepage and navigate to the respective pages you can see in the site’s footer.
The black and gold colour scheme is easy on the eye, and we have no complaints about the graphics used throughout the site. Both the desktop and mobile versions are well laid out and easy enough to navigate.
How to sign up
- 1Follow our link to visit the HeySpin Casino homepage.
- 2Locate the gold “Join” button in the top-right corner of the screen.
- 3Complete the two-step sign-up process by entering your personal information.
- 4Visit the cashier to make a real-money deposit. Remember, a minimum deposit of £20 is required to access the welcome bonus.
- 5Play slots with your free spins and bonus cash.
Verdict - Software providers galore at HeySpin
HeySpin ranks as a popular online casino in the UK market, particularly for slot fans. The exclusive welcome bonus of 50 free spins and up to £100in bonus cash is a big benefit, but we would like to see lower wagering requirements and no max win attached to the promotion like the one seen at Magic Red.
We are impressed by the 1,700+ games by more than 40 software providers available and sothere’s more than enough to keep you entertained with most competitors offering far fewer.
One of the main drawbacks is the limited customer support and the fact that some payouts can take up to six days which will be too long for some players.
Despite the weaknesses, the strength of the slot library shines through so if you’re looking to play at a licensed and regulated online casino in the UK with a vast selection of games, HeySpin is worth checking out.
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William Macmaster is a casino expert who has spent his career connecting players from across the world with unforgettable experiences at safe and reliable online casinos. You can rely on him to provide you with the knowledge you need to get more out of your online gambling experience.
Ian Zerafa grew up in Malta, Europe's online gaming hub and home of top casino regulators and auditors such as eCOGRA and the Malta Gaming Authority. After completing his Master's degree in Glasgow, he returned to Malta and started writing about casinos. He's worked on hundreds of casinos across the US, New Zealand, Canada, and Ireland, and is a go-to authority for Casino.org's team.