The UKGC also noted that this wasn\u2019t the first time Gala had been chastised for failures related to problem gambling.<\/p>\n
\u201cAn aggravating factor was that during a previous case regarding similar failings, Gala told the commission that customers of concern would be identified sooner and effectively handled,\u201d the commission said. \u201cThis assurance was made during the same time that both these customers were gambling with Gala.\u201d<\/p><\/blockquote>\n
Fine Will Help Fund Problem Gambling Research<\/h2>\n
The fine will see Ladbrokes Coral pay \u00a31.3 million to victims of the customers, with an additional \u00a31 million ($1.31 million) used to fund research looking into the root causes of problem gambling. The company has also said they will chip in an additional \u00a3200,000 ($262,000) towards that research as a show of good faith.<\/p>\n
According to Ladbrokes Coral CEO Jim Mullen, the fine was a fair decision that reflected failures on the part of his company.<\/p>\n
\n
\u201cRunning a gambling company carries a huge responsibility to ensure that it is done so in a safe and responsible manner,\u201d Mullen said. \u201cWhen and part of our business fails to meet the required standards, it is right that they are held to account. In the two cases reviewed with the commission, it was clear that within our operations, we had not met our own standards or those demanded by the commission.\u201d<\/strong><\/p>\n<\/div>\nWhile this fine is significant, it pales in comparison to the record \u00a37.8 million ($10.24 million) penalty the UKGC imposed on 888 earlier this year<\/a>. That fine came after discovery that 888 had allowed thousands of players who had self-excluded themselves from 888 websites to continue gambling.<\/p>\nThese fines come at a time when the UK is considering changes to how it oversees the gaming industry. A recent review of the sector was mainly noted for its proposal to lower limits on fixed-odds betting terminals, but also included a call for the industry to do a better job of identifying and addressing problem gamblers.<\/p>\n","protected":false},"excerpt":{"rendered":"
The UK Gambling Commission has issued a \u00a32.3 million ($3 million) fine against Ladbrokes Coral, after the company failed to stop two customers from gambling and losing about \u00a31.3 million ($1.7 million) in stolen funds. The bets were taken through Gala Interactive online gambling sites. The two gamblers in question have both been sentenced for […]<\/p>\n","protected":false},"author":42,"featured_media":62479,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[62,21,60],"tags":[],"acf":[],"yoast_head":"\n
Ladbrokes Coral Fined \u00a32.3 Million for \u2018Social Responsibility Failures\u2019<\/title>\n\n\n\n\n\n\n\n\n\n\n\n\n\t\n\t\n\t\n\n\n\n\n\n\t\n\t\n\t\n