Wynn said recently<\/a> he doesn’t want to be known as a casino magnate, but a businessman who “is close to his employees” who knows “how to build a building.” And he differs from some gambling CEOs in that he values the overall customer experience just as much as the bottom line.<\/p>\nIt’s one reason he’s long opposed online gambling, saying it removes the physical interaction between guest and staff.<\/p>\n
Wynn Senior VP Jacqui Krum recently told the Massachusetts Gaming Commission, which is considering online gambling, “Face-to-face guest contact allows us to create a five-star guest experience. To date we can’t see a way to create this five-star experience online without our employees.”<\/p>\n
Wynn’s pay increase is one way of making sure he retains the talent his company requires in achieving\u00a0its five-star goals.<\/p>\n","protected":false},"excerpt":{"rendered":"
Wynn Macau earnings plummeted more than 40 percent in 2016, but that isn’t stopping billionaire owner Steve Wynn from authorizing a salary increase for all eligible employees, excluding senior management. Citing rising costs and the continued reduction in gaming and VIP revenue, Wynn Macau revealed its full-year net income totaled HK$1.44 billion ($184.8 million), a […]<\/p>\n","protected":false},"author":42,"featured_media":47552,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[62,10,18],"tags":[],"acf":[],"yoast_head":"\n
Wynn Macau Earnings Down 40 Percent in 2016, but Employees Receive Pay Raise<\/title>\n\n\n\n\n\n\n\n\n\n\n\n\n\t\n\t\n\t\n\n\n\n\n\n\t\n\t\n\t\n