{"id":296249,"date":"2023-10-30T11:00:18","date_gmt":"2023-10-30T16:00:18","guid":{"rendered":"https:\/\/www.casino.org\/news\/?p=296249"},"modified":"2023-10-30T14:04:41","modified_gmt":"2023-10-30T19:04:41","slug":"marriott-mgm-delay-points-partnership-unitl-2024","status":"publish","type":"post","link":"https:\/\/www.casino.org\/news\/marriott-mgm-delay-points-partnership-unitl-2024\/","title":{"rendered":"Marriott, MGM Postpone Points Partnership Following Cyberattack"},"content":{"rendered":"

Marriott International and MGM Resorts International will delay their widely anticipated customer loyalty partnership until next year after the casino operator endured a ransomware attack in September.<\/p>\n

\"Cosmopolitan
MGM’s Cosmopolitan Las Vegas, seen above. Marriott and MGM are delaying the MGM Collection with Marriott Bonvoy until 2024. (Image: YouTube)<\/figcaption><\/figure>\n

In July, the two travel and leisure behemoths announced the MGM Collection with Marriott Bonvoy. That long-term strategic licensing agreement covers MGM\u2019s 17 domestic properties, including those on the Las Vegas Strip and the brand\u2019s regional casino hotels. It was slated to go into effect this month.<\/p>\n

\n

When the accord was announced in July, it was expected that all of MGM\u2019s domestic casino hotels would be available for booking on Marriott platforms by the end of this year. The launch is now being delayed until 2024. In rewards program circles, it\u2019s believed a September cyberattack against MGM conducted by the hacking group \u201cScattered Spider<\/a>\u201d is to blame for the setback.<\/p>\n<\/div>\n

MGM recently proclaimed that the debacle is behind it and that it did not pay Scattered Spider\u2019s ransom demands. But the Bellagio operator did incur $10 million in one-time costs related to the attack, as well as a $100 million pinch<\/a> to its third-quarter earnings before interest, taxes, depreciation, amortization, and restructuring or rent costs (EBITDAR).<\/p>\n

Delaying Marriott, MGM Partnership Makes Sense<\/h2>\n

Hoteliers, gaming and otherwise, come into contact with substantial amounts of sensitive customer data.<\/p>\n

\n

In a letter to customers earlier this month, MGM CEO Bill Hornbuckle said the perpetrators accessed the \u201cname, contact information, gender, date of birth, and driver\u2019s license number\u201d data of some customers who did business with the company before March 2019. A more limited number of clients may have had their Social Security or passport numbers pilfered.<\/p>\n<\/div>\n

This could be one reason why the MGM Collection with Marriott Bonvoy is delayed. The size and scope of the companies\u2019 reward programs could be another. MGM Rewards has more than 40 million members,<\/a> while Marriott Bonvoy has north of 180 million participants.<\/p>\n

Given the potential reputational risk to companies that suffer cyberattacks, it makes sense for Marriott and MGM to be pragmatic in launching their partnership. Marriott is no stranger to cyberattacks. The hotel operator endured such events in 2014, which led to a $24 million fine in the UK in 2020 and last year.<\/p>\n

Logistics Could Be Reason for Delay, Too<\/h2>\n

Neither Marriott nor MGM has publicly confirmed that the ransomware attack endured by the latter is causing the delay in the partnership. Logistics could be a reason, too, because there are multiple layers, and various MGM casino hotels are included in different tiers.<\/p>\n

Of the 17 MGM resorts that will join MGM Collection with Marriott Bonvoy, four properties will also be affiliated with existing Marriott collection brands: Bellagio Resort & Casino will join The Luxury Collection, ARIA Resort & Casino will join Autograph Collection, Park MGM will become part of Tribute Portfolio, and The Cosmopolitan of Las Vegas will continue its affiliation with Autograph Collection,\u201d according to a statement issued by the companies in July.<\/p><\/blockquote>\n

MGM\u2019s Las Vegas Strip venues not mentioned above will be part of the MGM Collection with Marriott Bonvoy, as will five of the operator\u2019s regional casinos. That quintet includes Borgata on the Atlantic City, N.J. Boardwalk.<\/p>\n","protected":false},"excerpt":{"rendered":"

Marriott International and MGM Resorts International will delay their widely anticipated customer loyalty partnership until next year after the casino operator endured a ransomware attack in September. In July, the two travel and leisure behemoths announced the MGM Collection with Marriott Bonvoy. That long-term strategic licensing agreement covers MGM\u2019s 17 domestic properties, including those on […]<\/p>\n","protected":false},"author":46,"featured_media":214044,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[62,33810,81886,16693],"tags":[81897,81898,23,82041],"acf":[],"yoast_head":"\nMarriott, MGM Delay Points Partnership Unitl 2024<\/title>\n<meta name=\"description\" content=\"Marriott, MGM postpone MGM Collection with Marriott Bonvoy until next year.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.casino.org\/news\/marriott-mgm-delay-points-partnership-unitl-2024\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Marriott, MGM Delay Points Partnership Unitl 2024\" \/>\n<meta property=\"og:description\" content=\"Marriott, MGM postpone MGM Collection with Marriott Bonvoy until next year.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.casino.org\/news\/marriott-mgm-delay-points-partnership-unitl-2024\/\" \/>\n<meta property=\"og:site_name\" content=\"Casino.org\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Casino.OrgNews\" \/>\n<meta property=\"article:published_time\" content=\"2023-10-30T16:00:18+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-10-30T19:04:41+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.casino.org\/news\/wp-content\/uploads\/2022\/05\/cosmo-2.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1280\" \/>\n\t<meta property=\"og:image:height\" content=\"720\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Todd Shriber\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@etfgodfather\" \/>\n<meta name=\"twitter:site\" content=\"@Casino_Org\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Todd Shriber\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.casino.org\/news\/marriott-mgm-delay-points-partnership-unitl-2024\/\",\"url\":\"https:\/\/www.casino.org\/news\/marriott-mgm-delay-points-partnership-unitl-2024\/\",\"name\":\"Marriott, MGM Delay Points Partnership Unitl 2024\",\"isPartOf\":{\"@id\":\"https:\/\/www.casino.org\/news\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.casino.org\/news\/marriott-mgm-delay-points-partnership-unitl-2024\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.casino.org\/news\/marriott-mgm-delay-points-partnership-unitl-2024\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.casino.org\/news\/wp-content\/uploads\/2022\/05\/cosmo-2.jpg\",\"datePublished\":\"2023-10-30T16:00:18+00:00\",\"dateModified\":\"2023-10-30T19:04:41+00:00\",\"author\":{\"@id\":\"https:\/\/www.casino.org\/news\/#\/schema\/person\/f4cecf70a5032bc4e60eb73fc86d4a85\"},\"description\":\"Marriott, MGM postpone MGM Collection with Marriott Bonvoy until next year.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.casino.org\/news\/marriott-mgm-delay-points-partnership-unitl-2024\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.casino.org\/news\/marriott-mgm-delay-points-partnership-unitl-2024\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.casino.org\/news\/marriott-mgm-delay-points-partnership-unitl-2024\/#primaryimage\",\"url\":\"https:\/\/www.casino.org\/news\/wp-content\/uploads\/2022\/05\/cosmo-2.jpg\",\"contentUrl\":\"https:\/\/www.casino.org\/news\/wp-content\/uploads\/2022\/05\/cosmo-2.jpg\",\"width\":1280,\"height\":720,\"caption\":\"MGM's Cosmopolitan Las Vegas. 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