{"id":222235,"date":"2022-07-20T16:23:04","date_gmt":"2022-07-20T21:23:04","guid":{"rendered":"https:\/\/www.casino.org\/news\/?p=222235"},"modified":"2022-07-21T11:40:32","modified_gmt":"2022-07-21T16:40:32","slug":"nevada-sportsbook-customer-satisfaction-tied-for-us-best","status":"publish","type":"post","link":"https:\/\/www.casino.org\/news\/nevada-sportsbook-customer-satisfaction-tied-for-us-best\/","title":{"rendered":"Colorado, Nevada Among Leaders in Sportsbook Customer Satisfaction"},"content":{"rendered":"

Colorado, Iowa, Nevada, and West Virginia are the top-scoring states in the most recent reading of the Consumer Choice Center\u2019s US Sports Betting Index.<\/p>\n

\"Nevada
The sportsbook at Caesars Palace Las Vegas. Nevada ranks at the top of sportsbook customer satisfaction. (Image: Caesars)<\/figcaption><\/figure>\n

The gauge ranks all 50 states on consumer friendliness and sportsbook accessibility, with criteria including \u201cHow consumers can place bets, who controls betting, and the number of sportsbooks per capita in each state.\u201d<\/p>\n

Colorado, Iowa, Nevada, and West Virginia each received scores of 21, tops among the 30 states where sports wagering is currently live and legal. States with no form of regulated sports betting, such as California and Texas, score zero on the survey. The Consumer Choice Center\u2019s US Sports Betting Index rewards states with robust competition.<\/p>\n

If a state gave all of its betting rights to the state lottery and they had a monopoly on the sports betting industry in that state, the lottery would have no incentive to give consumers better lines to entice them to bet with them,\u201d according to the organiztaion. \u201cOn the other hand, if consumers have a choice of 10 different sportsbooks, each sports book would have to offer more competitive lines, benefiting the consumer by giving them more freedom to choose their preferable sports book as well as getting more favorable betting odds.\u201d<\/p><\/blockquote>\n

As just two examples, Montana and Oregon — states where lotteries control sports betting — score just 17 and 13, respectively. Earlier this year, Oregon saw the error of its ways and announced DraftKings<\/a> will be its exclusive sportsbook operator.<\/p>\n

Likewise, states where sports wagering is controlled exclusively by tribal operators, such as New Mexico and Washington, score tepidly in the US Sports Betting Index.<\/p>\n

Nevada Something of a Surprise<\/h2>\n

Before the 2018 Supreme Court ruling<\/a> on the Professional and Amateur Sports Protection Act (PASPA), Nevada essentially had the legal sports wagering market in the US to itself.<\/p>\n

\n

The state scores favorably in sportsbooks per capita and overall sports betting legality. But the fact that it ties with other states atop the poll may surprise experienced sports bettors and residents of the state. For example, Nevadans must physically enter a casino and complete paperwork to activate an online sports wagering account.<\/p>\n<\/div>\n

Additionally, states such as Colorado<\/a> and neighboring Arizona don\u2019t have the in-person registration requirement, and operators offer more lucrative sign-up bonuses and deeper wagering menus in many states outside Nevada.<\/p>\n

Plus, FanDuel and DraftKings \u2013 two of the largest online sportsbooks \u2013 aren\u2019t operational in Nevada.<\/strong><\/p>\n

Other States Faring Well<\/h2>\n

Colorado, Iowa, Nevada, and West Virginia are the only states garnering the score of 21 from the Consumer Choice Center. But five others are right behind with tallies of 20. Those are Arizona, Indiana<\/a>, New Hampshire, New Jersey, and Wyoming.<\/p>\n

Six other states, including some of the country\u2019s largest sports betting markets, score 19. That group includes Illinois, Louisiana, Michigan, New York, and Pennsylvania.<\/strong><\/p>\n

Of the states with true mobile wagering that\u2019s not lottery operated and with no in-person registration mandate, Tennessee and Virginia score somewhat low at 18. Both are relatively new entrants to the market, so there\u2019s time for those rankings to increase.<\/p>\n","protected":false},"excerpt":{"rendered":"

Colorado, Iowa, Nevada, and West Virginia are the top-scoring states in the most recent reading of the Consumer Choice Center\u2019s US Sports Betting Index. The gauge ranks all 50 states on consumer friendliness and sportsbook accessibility, with criteria including \u201cHow consumers can place bets, who controls betting, and the number of sportsbooks per capita in […]<\/p>\n","protected":false},"author":46,"featured_media":222237,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[20,1074],"tags":[81906,80968],"acf":[],"yoast_head":"\nNevada Sportsbook Customer Satisfaction Tied For US Best<\/title>\n<meta name=\"description\" content=\"Colorado, Nevada among state with best sportsbook customer satisfaction.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.casino.org\/news\/nevada-sportsbook-customer-satisfaction-tied-for-us-best\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Nevada Sportsbook Customer Satisfaction Tied For US Best\" \/>\n<meta property=\"og:description\" content=\"Colorado, Nevada among state with best sportsbook customer satisfaction.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.casino.org\/news\/nevada-sportsbook-customer-satisfaction-tied-for-us-best\/\" \/>\n<meta property=\"og:site_name\" content=\"Casino.org\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Casino.OrgNews\" \/>\n<meta property=\"article:published_time\" content=\"2022-07-20T21:23:04+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-07-21T16:40:32+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.casino.org\/news\/wp-content\/uploads\/2022\/07\/CP3.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1080\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Todd Shriber\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@etfgodfather\" \/>\n<meta name=\"twitter:site\" content=\"@Casino_Org\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Todd Shriber\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.casino.org\/news\/nevada-sportsbook-customer-satisfaction-tied-for-us-best\/\",\"url\":\"https:\/\/www.casino.org\/news\/nevada-sportsbook-customer-satisfaction-tied-for-us-best\/\",\"name\":\"Nevada Sportsbook Customer Satisfaction Tied For US Best\",\"isPartOf\":{\"@id\":\"https:\/\/www.casino.org\/news\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.casino.org\/news\/nevada-sportsbook-customer-satisfaction-tied-for-us-best\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.casino.org\/news\/nevada-sportsbook-customer-satisfaction-tied-for-us-best\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.casino.org\/news\/wp-content\/uploads\/2022\/07\/CP3.png\",\"datePublished\":\"2022-07-20T21:23:04+00:00\",\"dateModified\":\"2022-07-21T16:40:32+00:00\",\"author\":{\"@id\":\"https:\/\/www.casino.org\/news\/#\/schema\/person\/f4cecf70a5032bc4e60eb73fc86d4a85\"},\"description\":\"Colorado, Nevada among state with best sportsbook customer satisfaction.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.casino.org\/news\/nevada-sportsbook-customer-satisfaction-tied-for-us-best\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.casino.org\/news\/nevada-sportsbook-customer-satisfaction-tied-for-us-best\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.casino.org\/news\/nevada-sportsbook-customer-satisfaction-tied-for-us-best\/#primaryimage\",\"url\":\"https:\/\/www.casino.org\/news\/wp-content\/uploads\/2022\/07\/CP3.png\",\"contentUrl\":\"https:\/\/www.casino.org\/news\/wp-content\/uploads\/2022\/07\/CP3.png\",\"width\":1920,\"height\":1080,\"caption\":\"The sportsbook at Caesars Palace Las Vegas. Nevada ranks at the top of sportsbook customer satisfaction. (Image: Caesars)\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.casino.org\/news\/nevada-sportsbook-customer-satisfaction-tied-for-us-best\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"News\",\"item\":\"https:\/\/www.casino.org\/news\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Sports Betting\",\"item\":\"https:\/\/www.casino.org\/news\/sportsbetting\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Colorado, Nevada Among Leaders in Sportsbook Customer Satisfaction\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.casino.org\/news\/#website\",\"url\":\"https:\/\/www.casino.org\/news\/\",\"name\":\"Casino.org\",\"description\":\"Latest Casino and Gaming News\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.casino.org\/news\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.casino.org\/news\/#\/schema\/person\/f4cecf70a5032bc4e60eb73fc86d4a85\",\"name\":\"Todd Shriber\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.casino.org\/news\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/www.casino.org\/news\/wp-content\/uploads\/2023\/03\/cropped-11-96x96.png\",\"contentUrl\":\"https:\/\/www.casino.org\/news\/wp-content\/uploads\/2023\/03\/cropped-11-96x96.png\",\"caption\":\"Todd Shriber\"},\"description\":\"Todd Shriber is a senior news reporter covering gaming financials, casino business, stocks, and mergers and acquisitions for Casino.org. Todd got his start in financial markets as a reporter with Bloomberg News. Later, he became a trader at a Southern California-based long\/short hedge fund, where he specialized in the trading sector and international ETFs leading up to and during the financial crisis. He joined Casino.org in 2019. Currently, Todd analyzes, researches, and writes on ETFs for various web-based publications and financial services firms. Shriber has been featured and quoted in Barron's, CNBC.com, and The Wall Street Journal. His work can also be found on Benzinga, ETF Daily News, ETF Trends, MarketWatch, Fox Business, and Nasdaq.com. He currently resides in Las Vegas, where he enjoys golf and taking his black lab to the dog park. He's also an avid sports fan and likes to wager on college football and the NBA. You can also find him at the three-card poker and roulette table, even though he knows better. Contact Todd at todd.shriber@casino.org.\",\"sameAs\":[\"https:\/\/muckrack.com\/todd-shriber\",\"https:\/\/www.linkedin.com\/in\/toddshriber\/\",\"https:\/\/x.com\/etfgodfather\"],\"url\":\"https:\/\/www.casino.org\/news\/author\/todd-shriber\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Nevada Sportsbook Customer Satisfaction Tied For US Best","description":"Colorado, Nevada among state with best sportsbook customer satisfaction.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.casino.org\/news\/nevada-sportsbook-customer-satisfaction-tied-for-us-best\/","og_locale":"en_US","og_type":"article","og_title":"Nevada Sportsbook Customer Satisfaction Tied For US Best","og_description":"Colorado, Nevada among state with best sportsbook customer satisfaction.","og_url":"https:\/\/www.casino.org\/news\/nevada-sportsbook-customer-satisfaction-tied-for-us-best\/","og_site_name":"Casino.org","article_publisher":"https:\/\/www.facebook.com\/Casino.OrgNews","article_published_time":"2022-07-20T21:23:04+00:00","article_modified_time":"2022-07-21T16:40:32+00:00","og_image":[{"width":1920,"height":1080,"url":"https:\/\/www.casino.org\/news\/wp-content\/uploads\/2022\/07\/CP3.png","type":"image\/png"}],"author":"Todd Shriber","twitter_card":"summary_large_image","twitter_creator":"@etfgodfather","twitter_site":"@Casino_Org","twitter_misc":{"Written by":"Todd Shriber","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.casino.org\/news\/nevada-sportsbook-customer-satisfaction-tied-for-us-best\/","url":"https:\/\/www.casino.org\/news\/nevada-sportsbook-customer-satisfaction-tied-for-us-best\/","name":"Nevada Sportsbook Customer Satisfaction Tied For US Best","isPartOf":{"@id":"https:\/\/www.casino.org\/news\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.casino.org\/news\/nevada-sportsbook-customer-satisfaction-tied-for-us-best\/#primaryimage"},"image":{"@id":"https:\/\/www.casino.org\/news\/nevada-sportsbook-customer-satisfaction-tied-for-us-best\/#primaryimage"},"thumbnailUrl":"https:\/\/www.casino.org\/news\/wp-content\/uploads\/2022\/07\/CP3.png","datePublished":"2022-07-20T21:23:04+00:00","dateModified":"2022-07-21T16:40:32+00:00","author":{"@id":"https:\/\/www.casino.org\/news\/#\/schema\/person\/f4cecf70a5032bc4e60eb73fc86d4a85"},"description":"Colorado, Nevada among state with best sportsbook customer satisfaction.","breadcrumb":{"@id":"https:\/\/www.casino.org\/news\/nevada-sportsbook-customer-satisfaction-tied-for-us-best\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.casino.org\/news\/nevada-sportsbook-customer-satisfaction-tied-for-us-best\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.casino.org\/news\/nevada-sportsbook-customer-satisfaction-tied-for-us-best\/#primaryimage","url":"https:\/\/www.casino.org\/news\/wp-content\/uploads\/2022\/07\/CP3.png","contentUrl":"https:\/\/www.casino.org\/news\/wp-content\/uploads\/2022\/07\/CP3.png","width":1920,"height":1080,"caption":"The sportsbook at Caesars Palace Las Vegas. Nevada ranks at the top of sportsbook customer satisfaction. (Image: Caesars)"},{"@type":"BreadcrumbList","@id":"https:\/\/www.casino.org\/news\/nevada-sportsbook-customer-satisfaction-tied-for-us-best\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"News","item":"https:\/\/www.casino.org\/news\/"},{"@type":"ListItem","position":2,"name":"Sports Betting","item":"https:\/\/www.casino.org\/news\/sportsbetting\/"},{"@type":"ListItem","position":3,"name":"Colorado, Nevada Among Leaders in Sportsbook Customer Satisfaction"}]},{"@type":"WebSite","@id":"https:\/\/www.casino.org\/news\/#website","url":"https:\/\/www.casino.org\/news\/","name":"Casino.org","description":"Latest Casino and Gaming News","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.casino.org\/news\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.casino.org\/news\/#\/schema\/person\/f4cecf70a5032bc4e60eb73fc86d4a85","name":"Todd Shriber","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.casino.org\/news\/#\/schema\/person\/image\/","url":"https:\/\/www.casino.org\/news\/wp-content\/uploads\/2023\/03\/cropped-11-96x96.png","contentUrl":"https:\/\/www.casino.org\/news\/wp-content\/uploads\/2023\/03\/cropped-11-96x96.png","caption":"Todd Shriber"},"description":"Todd Shriber is a senior news reporter covering gaming financials, casino business, stocks, and mergers and acquisitions for Casino.org. Todd got his start in financial markets as a reporter with Bloomberg News. Later, he became a trader at a Southern California-based long\/short hedge fund, where he specialized in the trading sector and international ETFs leading up to and during the financial crisis. He joined Casino.org in 2019. Currently, Todd analyzes, researches, and writes on ETFs for various web-based publications and financial services firms. Shriber has been featured and quoted in Barron's, CNBC.com, and The Wall Street Journal. His work can also be found on Benzinga, ETF Daily News, ETF Trends, MarketWatch, Fox Business, and Nasdaq.com. He currently resides in Las Vegas, where he enjoys golf and taking his black lab to the dog park. He's also an avid sports fan and likes to wager on college football and the NBA. You can also find him at the three-card poker and roulette table, even though he knows better. Contact Todd at todd.shriber@casino.org.","sameAs":["https:\/\/muckrack.com\/todd-shriber","https:\/\/www.linkedin.com\/in\/toddshriber\/","https:\/\/x.com\/etfgodfather"],"url":"https:\/\/www.casino.org\/news\/author\/todd-shriber\/"}]}},"_links":{"self":[{"href":"https:\/\/www.casino.org\/news\/wp-json\/wp\/v2\/posts\/222235"}],"collection":[{"href":"https:\/\/www.casino.org\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.casino.org\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.casino.org\/news\/wp-json\/wp\/v2\/users\/46"}],"replies":[{"embeddable":true,"href":"https:\/\/www.casino.org\/news\/wp-json\/wp\/v2\/comments?post=222235"}],"version-history":[{"count":0,"href":"https:\/\/www.casino.org\/news\/wp-json\/wp\/v2\/posts\/222235\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.casino.org\/news\/wp-json\/wp\/v2\/media\/222237"}],"wp:attachment":[{"href":"https:\/\/www.casino.org\/news\/wp-json\/wp\/v2\/media?parent=222235"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.casino.org\/news\/wp-json\/wp\/v2\/categories?post=222235"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.casino.org\/news\/wp-json\/wp\/v2\/tags?post=222235"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}