{"id":117839,"date":"2019-10-22T05:05:34","date_gmt":"2019-10-22T12:05:34","guid":{"rendered":"https:\/\/www.casino.org\/news\/?p=117839"},"modified":"2019-10-22T10:39:04","modified_gmt":"2019-10-22T17:39:04","slug":"harrahs-casino-hollywood-casino-sued-over-facial-recognition-tech","status":"publish","type":"post","link":"https:\/\/www.casino.org\/news\/harrahs-casino-hollywood-casino-sued-over-facial-recognition-tech\/","title":{"rendered":"Harrahs Casino, Hollywood Casino Sued in Illinois Over Facial Recognition Tech"},"content":{"rendered":"<p>Two class-action lawsuits have been filed by casino-goers over two Joliet, Illinois casinos\u2019 use of <a href=\"https:\/\/www.casino.org\/news\/gaming-venues-may-scrutinize-biometric-and-facial-monitoring-of-patrons-as-privacy-laws-enacted\">facial recognition technology.<\/a><\/p>\n<figure id=\"attachment_117841\" aria-describedby=\"caption-attachment-117841\" data-style=\"width: 1495px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-117841 size-full\" src=\"https:\/\/www.casino.org\/news\/wp-content\/uploads\/2019\/10\/face.jpg\" alt=\"Harrahs Joliet\" width=\"1495\" height=\"915\" srcset=\"https:\/\/www.casino.org\/news\/wp-content\/uploads\/2019\/10\/face.jpg 1495w, https:\/\/www.casino.org\/news\/wp-content\/uploads\/2019\/10\/face-80x50.jpg 80w, https:\/\/www.casino.org\/news\/wp-content\/uploads\/2019\/10\/face-142x87.jpg 142w, https:\/\/www.casino.org\/news\/wp-content\/uploads\/2019\/10\/face-768x470.jpg 768w, https:\/\/www.casino.org\/news\/wp-content\/uploads\/2019\/10\/face-1024x627.jpg 1024w, https:\/\/www.casino.org\/news\/wp-content\/uploads\/2019\/10\/face-166x102.jpg 166w, https:\/\/www.casino.org\/news\/wp-content\/uploads\/2019\/10\/face-490x300.jpg 490w\" sizes=\"(max-width: 1495px) 100vw, 1495px\" \/><figcaption  id=\"caption-attachment-117841\"class=\"text-description\">Facial recognition technology is a big buzzword in the casino industry. But are some casinos breaching data and privacy laws? (Image: NBC)<\/figcaption><\/figure>\n<p>Patch.com reports that the two almost identical lawsuits accuse Caesars\u2019 Harrah\u2019s Casino and Penn National\u2019s Hollywood Casino of breaching the state\u2019s Biometric Information Privacy Act by using facial geometry scans to create and gather customer information without informing the public via a written policy.<\/p>\n<p>&#8220;As a result, plaintiff and others similarly situated lost the right to control their biometric identifiers and information,&#8221; the lawsuits state.<\/p>\n<blockquote class=\"main-blockquote\"><p>Defendant[s] failed to inform plaintiff[s] and other rewards program members in writing that it was collecting their biometric identifiers or information, the purpose and length of term for such collection, and failed to obtain their written consent before defendant collected their facial geometry scans,&#8221; they argue.<\/p><\/blockquote>\n<h2><strong>Industry\u2019s Hot New Trend<\/strong><\/h2>\n<p>Facial recognition technology is an important trend in the casino industry. Last week, the <em><u>Las Vegas Review-Journal<\/u><\/em> reported that exhibitors at the G2E gaming conference in Las Vegas were\u00a0showcasing innovative technology installed in slot machines that is able to scan a player\u2019s face to create an anonymous ID for that individual.<\/p>\n<p>This allows it to track how frequently a player visits a casino, their preferred games and spending habits, and even which on-property restaurants they favor.<\/p>\n<div class=\"callout\">\n<p>According to <em>LVRJ<\/em>, this is all in the name of making a player\u2019s experience more \u201csatisfactory.\u201d It can allow casinos to create customer profiles for players who are not signed up for rewards programs.<\/p>\n<\/div>\n<p>But to some, it\u2019s <a href=\"https:\/\/www.casino.org\/news\/ai-that-identifies-problem-gamblers-through-facial-recognition-technology\">intrusive and even sinister.<\/a><\/p>\n<p>In the case of the Joliet casinos, facial recognition is used largely to identify known cheaters. The technology is employed within the casinos\u2019 security cameras, identifying players by scanning their facial features and comparing it against a database of stored facial geometry templates.<\/p>\n<h2><strong>Reckless or Negligent<\/strong><\/h2>\n<p>&#8220;Unlike other companies in Illinois, defendants failed to take notice and follow the requirements of the Biometric Information Privacy Act, even though the law was enacted in 2008 and numerous articles and court filings were published about the law&#8217;s requirement before defendants committed the violations alleged in this complaint,&#8221; the lawsuits argue.<\/p>\n<p>&#8220;As a result, defendants&#8217; violations of the Biometric Information Privacy Act were reckless, or in the alternative, negligent,&#8221; they contend.<\/p>\n<p>The case has been brought by several plaintiffs who gambled regularly at the casinos and are members of their respective rewards programs. They note the case likely involves thousands of others, making a class-action suit the only appropriate option.<\/p>\n<p>They are asking for liquidated or actual monetary damages &#8212; whichever is higher &#8212; \u201cfor each violation of the Biometric Information Privacy Act.&#8221;<\/p>\n<p>Last year, Harrah&#8217;s casino alone admitted 1.29 million customers, with an average daily admission of 3,536.<\/p>\n<p>The casinos have yet to file responses to the lawsuits.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Two class-action lawsuits have been filed by casino-goers over two Joliet, Illinois casinos\u2019 use of facial recognition technology. Patch.com reports that the two almost identical lawsuits accuse Caesars\u2019 Harrah\u2019s Casino and Penn National\u2019s Hollywood Casino of breaching the state\u2019s Biometric Information Privacy Act by using facial geometry scans to create and gather customer information without [&hellip;]<\/p>\n","protected":false},"author":36,"featured_media":117841,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[60,18],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Harrahs Casino, Hollywood Casino Sued Over Facial Recognition Tech<\/title>\n<meta name=\"description\" content=\"Harrahs Casino Joliet and Hollywood Casino Joliet sued for breach of Biometric Information Privacy Act for use of facial recognition technology.\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Harrahs Casino, Hollywood Casino Sued Over Facial Recognition Tech\" \/>\n<meta property=\"og:description\" content=\"Harrahs Casino Joliet and Hollywood Casino Joliet sued for breach of Biometric Information Privacy Act for use of facial recognition technology.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.casino.org\/news\/harrahs-casino-hollywood-casino-sued-over-facial-recognition-tech\/\" \/>\n<meta property=\"og:site_name\" content=\"Casino.org\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Casino.OrgNews\" \/>\n<meta property=\"article:published_time\" content=\"2019-10-22T12:05:34+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2019-10-22T17:39:04+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.casino.org\/news\/wp-content\/uploads\/2019\/10\/face.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1495\" \/>\n\t<meta property=\"og:image:height\" content=\"915\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Philip Conneller\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@casinoorgphilc\" \/>\n<meta name=\"twitter:site\" content=\"@Casino_Org\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Philip Conneller\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.casino.org\/news\/harrahs-casino-hollywood-casino-sued-over-facial-recognition-tech\/\",\"url\":\"https:\/\/www.casino.org\/news\/harrahs-casino-hollywood-casino-sued-over-facial-recognition-tech\/\",\"name\":\"Harrahs Casino, Hollywood Casino Sued Over Facial Recognition Tech\",\"isPartOf\":{\"@id\":\"https:\/\/www.casino.org\/news\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.casino.org\/news\/harrahs-casino-hollywood-casino-sued-over-facial-recognition-tech\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.casino.org\/news\/harrahs-casino-hollywood-casino-sued-over-facial-recognition-tech\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.casino.org\/news\/wp-content\/uploads\/2019\/10\/face.jpg\",\"datePublished\":\"2019-10-22T12:05:34+00:00\",\"dateModified\":\"2019-10-22T17:39:04+00:00\",\"author\":{\"@id\":\"https:\/\/www.casino.org\/news\/#\/schema\/person\/58769b72851c8cf117fb58ca150ebf8b\"},\"description\":\"Harrahs Casino Joliet and Hollywood Casino Joliet sued for breach of Biometric Information Privacy Act for use of facial recognition technology.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.casino.org\/news\/harrahs-casino-hollywood-casino-sued-over-facial-recognition-tech\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.casino.org\/news\/harrahs-casino-hollywood-casino-sued-over-facial-recognition-tech\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.casino.org\/news\/harrahs-casino-hollywood-casino-sued-over-facial-recognition-tech\/#primaryimage\",\"url\":\"https:\/\/www.casino.org\/news\/wp-content\/uploads\/2019\/10\/face.jpg\",\"contentUrl\":\"https:\/\/www.casino.org\/news\/wp-content\/uploads\/2019\/10\/face.jpg\",\"width\":1495,\"height\":915,\"caption\":\"Facial recognition technology is a big buzzword in the casino industry but are some casinos breach data and privacy laws? (Image: NBC)\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.casino.org\/news\/harrahs-casino-hollywood-casino-sued-over-facial-recognition-tech\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"News\",\"item\":\"https:\/\/www.casino.org\/news\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Legal\",\"item\":\"https:\/\/www.casino.org\/news\/legal\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Harrahs Casino, Hollywood Casino Sued in Illinois Over Facial Recognition Tech\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.casino.org\/news\/#website\",\"url\":\"https:\/\/www.casino.org\/news\/\",\"name\":\"Casino.org\",\"description\":\"Latest Casino and Gaming News\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.casino.org\/news\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.casino.org\/news\/#\/schema\/person\/58769b72851c8cf117fb58ca150ebf8b\",\"name\":\"Philip Conneller\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.casino.org\/news\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/www.casino.org\/news\/wp-content\/uploads\/2023\/03\/cropped-5-1-96x96.png\",\"contentUrl\":\"https:\/\/www.casino.org\/news\/wp-content\/uploads\/2023\/03\/cropped-5-1-96x96.png\",\"caption\":\"Philip Conneller\"},\"description\":\"In Philip Conneller\u2019s eight years with Casino.org, he has covered the gaming industry from Las Vegas to Macau and everything in between. He currently focuses his coverage on gaming law, white-collar crime, global money laundering, tribal gaming, politics, and regulation. Philip was the original features editor for poker\u2019s Bluff Magazine and editor for Bluff Europe, which he helped launch. His writing has also been featured in ESPN, Forbes, Time Out, The Sun, and The Daily Star, as well as iGaming Business, eGaming Review, and numerous other industry news and tech websites. His news stories for Casino.org\/news have been linked by The Washington Post, The Daily Mail, People Magazine, and Jimmy Fallon's Tonight Show, among many others. Philip once won $20,000 with 7-2 off-suit. He has been reprimanded for unwittingly playing Elton John\u2019s piano on two separate occasions on both sides of the Atlantic. He became a writer because he is a lousy pianist. Philip lives outside London with his wife and children, where he spends his time agonizing about Arsenal FC. Contact Philip at philip.conneller@casino.org.\",\"sameAs\":[\"https:\/\/muckrack.com\/philip-conneller\",\"https:\/\/www.linkedin.com\/in\/philip-conneller-1495a48\/?originalSubdomain=uk\",\"https:\/\/x.com\/casinoorgphilc\"],\"url\":\"https:\/\/www.casino.org\/news\/author\/phillip-conneller\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Harrahs Casino, Hollywood Casino Sued Over Facial Recognition Tech","description":"Harrahs Casino Joliet and Hollywood Casino Joliet sued for breach of Biometric Information Privacy Act for use of facial recognition technology.","robots":{"index":"noindex","follow":"follow"},"og_locale":"en_US","og_type":"article","og_title":"Harrahs Casino, Hollywood Casino Sued Over Facial Recognition Tech","og_description":"Harrahs Casino Joliet and Hollywood Casino Joliet sued for breach of Biometric Information Privacy Act for use of facial recognition technology.","og_url":"https:\/\/www.casino.org\/news\/harrahs-casino-hollywood-casino-sued-over-facial-recognition-tech\/","og_site_name":"Casino.org","article_publisher":"https:\/\/www.facebook.com\/Casino.OrgNews","article_published_time":"2019-10-22T12:05:34+00:00","article_modified_time":"2019-10-22T17:39:04+00:00","og_image":[{"width":1495,"height":915,"url":"https:\/\/www.casino.org\/news\/wp-content\/uploads\/2019\/10\/face.jpg","type":"image\/jpeg"}],"author":"Philip Conneller","twitter_card":"summary_large_image","twitter_creator":"@casinoorgphilc","twitter_site":"@Casino_Org","twitter_misc":{"Written by":"Philip Conneller","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.casino.org\/news\/harrahs-casino-hollywood-casino-sued-over-facial-recognition-tech\/","url":"https:\/\/www.casino.org\/news\/harrahs-casino-hollywood-casino-sued-over-facial-recognition-tech\/","name":"Harrahs Casino, Hollywood Casino Sued Over Facial Recognition Tech","isPartOf":{"@id":"https:\/\/www.casino.org\/news\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.casino.org\/news\/harrahs-casino-hollywood-casino-sued-over-facial-recognition-tech\/#primaryimage"},"image":{"@id":"https:\/\/www.casino.org\/news\/harrahs-casino-hollywood-casino-sued-over-facial-recognition-tech\/#primaryimage"},"thumbnailUrl":"https:\/\/www.casino.org\/news\/wp-content\/uploads\/2019\/10\/face.jpg","datePublished":"2019-10-22T12:05:34+00:00","dateModified":"2019-10-22T17:39:04+00:00","author":{"@id":"https:\/\/www.casino.org\/news\/#\/schema\/person\/58769b72851c8cf117fb58ca150ebf8b"},"description":"Harrahs Casino Joliet and Hollywood Casino Joliet sued for breach of Biometric Information Privacy Act for use of facial recognition technology.","breadcrumb":{"@id":"https:\/\/www.casino.org\/news\/harrahs-casino-hollywood-casino-sued-over-facial-recognition-tech\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.casino.org\/news\/harrahs-casino-hollywood-casino-sued-over-facial-recognition-tech\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.casino.org\/news\/harrahs-casino-hollywood-casino-sued-over-facial-recognition-tech\/#primaryimage","url":"https:\/\/www.casino.org\/news\/wp-content\/uploads\/2019\/10\/face.jpg","contentUrl":"https:\/\/www.casino.org\/news\/wp-content\/uploads\/2019\/10\/face.jpg","width":1495,"height":915,"caption":"Facial recognition technology is a big buzzword in the casino industry but are some casinos breach data and privacy laws? 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He currently focuses his coverage on gaming law, white-collar crime, global money laundering, tribal gaming, politics, and regulation. Philip was the original features editor for poker\u2019s Bluff Magazine and editor for Bluff Europe, which he helped launch. His writing has also been featured in ESPN, Forbes, Time Out, The Sun, and The Daily Star, as well as iGaming Business, eGaming Review, and numerous other industry news and tech websites. His news stories for Casino.org\/news have been linked by The Washington Post, The Daily Mail, People Magazine, and Jimmy Fallon's Tonight Show, among many others. Philip once won $20,000 with 7-2 off-suit. He has been reprimanded for unwittingly playing Elton John\u2019s piano on two separate occasions on both sides of the Atlantic. He became a writer because he is a lousy pianist. Philip lives outside London with his wife and children, where he spends his time agonizing about Arsenal FC. 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