Betway Casino Review 2024

With over 600 games, a bustling live casino and the adjacent Betway sportsbook, this licensed casino is very popular among Canadian bettors. In this Betway Casino review 2024, I’ll take a deep dive into what makes it stand out from other online casinos in Canada, and why it’s a top choice for real money casino gameplay.

Boasting over 800 games - 600 of which are slots from Games Global and its partner studios - Betway is a top option for online slot games spinners. There are over 80 jackpots, dozens of which have million-dollar prize pools. Wager on popular progressive franchises like Mega Moolah and WowPot, or test out the newest slot releases like Dragon’s Rhythm Link&Win and Rabbit in the Hat 2. You can even access a host of Betway exclusives like A Flight of Fortune, Betway Cash Megaways, and Betway Fruits.

Betway’s games lobby is smaller than other top Canadian casino sites, but it’s still a great choice for slot lovers and table game bettors alike. I found the navigation to be easy thanks to effective subcategories and a responsive search bar.

In addition to the casino, Betway has both a sportsbook and an eSports betting platform. With regular promotions and over 30 sports to bet on, the Betway sportsbook is a great option for those who like to swap between free spins and free bets.

Live dealer games

Betway’s live casino games are some of the best I’ve seen at any Canadian betting site. It boasts over 160 card tables and game shows from five different providers, two of which - Evolution and Pragmatic Play - are industry leaders. OnAir provides a range of exclusives you won’t find elsewhere, like Betway Blackjack, Betway Cricket and Betway Roulette.

Betway’s casino and sportsbook are generally great, though I hope to see games from other developers, slot tournaments and the option to play in demo mode added soon. That said, Betway’s live games get a big thumbs up for their variety, which is above average for online casinos. For these reasons, games and software score a 4.1 from me.

Betway’s welcome offer consists of three deposit match casino welcome bonuses totalling $750. Aside from around 50 exclusions, you can wager your bonus funds on a huge variety of slots. Table games like roulette and poker will also contribute towards the wagering requirements, though at a much lower rate (just 8%). I was happy to see there are no payment exclusions for this offer; simply opt-in when making your first deposit of at least $10 and choose whatever method you prefer. You just need to claim your bonus within seven days of creating an account.

Compared to other Canadian casinos, Betway’s welcome bonus has some pretty strict T&Cs. Bonus funds are subject to a 50x wagering requirement, much higher than Jackpot City and Spin Casino’s 35x. However, unlike sites like Euro Palace, Betway doesn’t place wagering requirements on real money deposits. Therefore, you can withdraw your cash balance whenever you like, with no strings attached.

How does the offer break down?

• Deposit 1: 100% match up to C$250
• Deposit 2: 100% match up to C$250
• Deposit 3: 100% match up to C$250

As a lifelong Canucks fan, I was pleased to find a separate welcome bonus for sports bettors. The only problem I had was deciding between the casino and the sportsbook offer! However, it is possible to get the best of both worlds at Betway. Join the Casino Club, and you can win weekly rewards, which often include combined free spins + free bet bonuses.

As the name suggests, Betway’s main focus is its sports betting platform. At the time of writing this Betway online casino review, the Casino Club promotion is the only deposit bonus for returning players. Compared to other Canadian casinos, this is a little underwhelming. I was also disappointed to discover there’s no VIP or loyalty program for Canadian bettors.

Overall I've scored Betway 4/5 for bonuses. The $750 maximum bonus is generous, but the 50x wagering requirements are below average. For Betway to score higher, it needs to introduce perks for returning players, including more reload bonuses and a loyalty/VIP scheme.

Betway Casino offers a great range of deposit and withdrawal options to Canadian bettors. Most casino payment options have a low $10 minimum deposit, excluding iDebit ($20) and Interac, which has an even lower $5 minimum limit. I used Interac e-Transfer to make my first deposit and claim my welcome bonus. The process was swift and problem-free, and I was wagering on my favourite slots within a few minutes. I paid directly in CAD, which eliminated any exchange fees.

Withdrawals

Similar to deposits, there is a $10 minimum withdrawal amount. Both deposits and withdrawals are fee-free. The casino can take up to 72 hours to process withdrawals. However, when I withdrew my winnings, they were processed within 48 hours and landed in my bank account within three days of the request. It’s worth noting that Mastercard is not available for withdrawals.

Betway scores 4.5/5 for its payments. Its current selection of payment methods is good; it doesn’t charge additional fees, it has low minimum deposits/withdrawals, and deposits are available to play with immediately. That said, players could benefit from a few cryptocurrency options.

Betway Casino Canada is licenced and regulated by the Malta Gaming Authority, one of the most reputable licences an online casino can hold. Even though it operates outside of Canada, it can welcome Canadian bettors for real money wagering.

eCOGRA audits the site and, along with the Independent Betting Adjudication Service (IBAS), is ready to settle any player disputes. The casino also partners with the International Betting Integrity Association (IBIA), an industry-leading anti-corruption tool. All games use Random Number Generators (RNG) to ensure a fair outcome every time, and the casino is built with the latest SSL encryption technology to protect payments to and from your account.

The casino offers several Responsible Gambling tools to ensure player safety online and partners with multiple self-help organizations to help those struggling with their gambling habits.

Customer care

You can contact the Betway Casino support team via live chat at any hour of the day. It’s worth checking out the FAQs page before using the live chat function. The FAQs page is packed full of useful queries and is your best bet at finding the answer to your problem.

Unfortunately, there's no email or phone support available at Betway Casino. Though there is a support email in existence, the Betway Casino Canada T&Cs clearly state that live chat is the only support available for Canadian bettors. The email is for things like updating your personal information or sending complaints.

While the live chat function is available 24/7, it is an automated bot chat that can only respond to a pre-set list of questions (most of which are already covered in the FAQs). Therefore, it isn’t easy to get answers to questions that aren’t on the list.

It’s also pretty difficult to find the live chat feature. Clicking the “Help” tab takes you to an external FAQs page, and it’s only after selecting a query and responding “Yes” to “Do you need further help?” that you’ll find the live chat link.

Betway Casino scores a 4.5/5 from me for its security and support. It's doing pretty much everything possible to ensure players are safe when gambling at the site. Until Betway can obtain a licence from a Canadian regulator, the only way it can improve its score is by displaying clearly the average RTP of its games. I also had to knock off points for the lack of email and phone support and the inability to ask specific questions on live chat. Betway really needs to improve its customer support to receive a better all-round score.

Mobile bettors are in luck! Betway Casino is one of the few Canadian betting sites that offers a dedicated mobile casino app. Available on both iPhone and Android devices, the Betway Casino mobile app lets you gamble on the go from anywhere, anytime.

You’ll find most slots, live dealer titles, and table games on the app, alongside additional features like banners and jump buttons for easy navigation. I love how professional the interface looks and how seamlessly the games transition from my laptop to my iPad. During my Betway Casino online review, I tested both the mobile casino apps and mobile-optimized website and found them to be highly responsive and user-friendly.

I've scored 4.1/5 for the Betway Casino mobile app. I like not having to log in every time on a mobile browser, so having a separate app is a big plus. Betway could offer mobile-specific perks like bonuses and additional payment options to improve this score.

Having completed my Betway Casino review, I can safely say this is a legitimate casino and a top choice for Canadian bettors. No matter what type of casino games you prefer, there is an option for every player, and the additional sportsbooks and eSports platforms make Betway a brilliant all-rounder.

Of course, there's room for improvement. There could be more bonuses for returning players, lower wagering requirements for new players, a bigger selection of game developers and a better customer support system. However, no casino is perfect, and what Betway lacks in the aforementioned categories it more than makes up for in its security, credibility, and reputation (not to mention, once again, that impressive live casino).